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Frequently Asked Questions

  • What days to flowers come in from market?
    Flowers come in from market, Tuesday, Thursday and Saturday. Plants come in monthly typically end of the month.
  • What's the difference between market flowers and bouquets?
    Market flowers are simple no fuss flower bunches in a simple wrap and delivered, perfect for your house or friends. Bouquets are specially made up by our professional florist team and gift wrapped to make them look their best, perfect for gift giving.
  • What payments do you accept?
    We accept, Visa, Mastercard, Amex, UnionPay, JCB and Diners
  • How long till I receive my order?
    We take orders till 2pm each day. All orders before then will be received same day. After that time it will be delivered the next day.
  • My address doesn't show up in delivery?
    We only have a 20km radius for our deliveries. If you live further out message our team and we can quote you a price if its possible.
  • Authority to leave?
    All deliveries have ATL, houses will be left somewhere safe and out of sight. Apartments will only be left inside mailrooms or receptions. If you don't want to give ATL please make leave us a note when ordering it. Any redeliveries will incur another shipping charge.
  • Im from overseas can I place an order?
    We accept overseas orders as long as the delivery is within 20km of Melbourne CBD. We cant ship to other states within Australia sorry.
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